This was especially evident when we were forced to change schedules multiple times in response to COVID-19 related effects.
The Routes & Schedules book had become a dated resource it led to bus riders referencing obsolete bus schedules, since schedules changed throughout the year. The current pandemic has reinforced our need to become more resilient to essential rider needs by providing the most current information that is available. In September 2021, Pierce Transit moved away from producing Routes and Schedules books, and transitioned to digital resources.